Terms and conditions
Acceptance of terms
By accessing or using this website, you agree to be bound by these Terms and Conditions. If you use any services provided through the site, you also agree to follow any additional guidelines or rules that apply to those specific services.
If you do not agree to these terms, please do not use the website or any of our services.
Medical disclaimer
Science&Humans provides access to licensed healthcare providers and medically reviewed information to support your health journey. However, the content on this website—and any guidance provided through our platform—is not a replacement for in-person medical care when needed.
We do not diagnose or treat medical emergencies, and we do not replace your relationship with your primary care provider. Always speak to a doctor or qualified healthcare provider before starting or stopping any treatment, prescription, or supplement.
If you believe you are experiencing a medical emergency, call 911 or go to the nearest emergency room.
Services offered
Science&Humans connects you with licensed healthcare professionals who provide medical services through our platform. These providers are independent contractors and are solely responsible for the care they deliver.
Science&Humans itself does not practice medicine and does not direct or interfere with the professional judgment of any healthcare provider. Each provider is fully responsible for the medical care they offer and for meeting the legal and professional standards of their license.
User responsibilities
You’re responsible for keeping your account information, including your password, secure. Please don’t share your login details with others.
You agree that you’re responsible for any activity that happens under your account. If you suspect unauthorized use or a security issue, please contact us right away.
Privacy policy
Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information when you visit our website or use our services.
Intellectual property
All content on this website—including text, graphics, logos, images, and software—is the property of Science&Humans or its content providers, and is protected by copyright and other intellectual property laws.
You agree not to copy, modify, distribute, or use any content from this site without written permission. Please respect all copyright notices and other legal markings where they appear.
Modifications to the service and prices
We may update our pricing or modify parts of our services at any time, without prior notice.
While we aim to keep you informed, we reserve the right to change prices or discontinue services as needed. Science&Humans is not liable for any changes, suspensions, or discontinuations of services.
Payments & subscription service
Science&Humans operates on a subscription-based model for ongoing care. By using our services, you agree to recurring charges for consultations, lab follow-ups, and care programs, based on the plan you have enrolled in.
Subscription payments are automatically billed at regular intervals (e.g., every 3 months) unless canceled in accordance with our cancellation policy.
Charges may include consultation fees, lab coordination, and administration. Medications and pharmacy fulfillment are billed separately.
You can view or update your billing information and subscription status through your account or by contacting support.
By providing a payment method, you authorize us to charge all applicable fees and taxes until your subscription is canceled.
If you do not wish to continue your subscription, it is your responsibility to cancel before the next billing cycle. Refunds are handled according to our Refund policy.
Third-party links
Some content or services on our website may include links to third-party websites or resources. These links are provided for your convenience, but we do not control or endorse these sites.
Science&Humans is not responsible for the content, accuracy, or services offered by third parties, and we are not liable for any issues that may arise from using them.
Science&Humans is not responsible for the content, accuracy, or services offered by third parties, and we are not liable for any issues that may arise from using them.
Disclaimer of warranties; limitation of liability
We do our best to provide reliable, secure, and timely services—but we can’t guarantee that everything will always work perfectly. Our services are provided “as is” and “as available,” without any warranties, either express or implied.
You agree to use Science&Humans at your own risk. We are not responsible for any harm, loss, or damages that may result from using our website, platform, or services—including but not limited to service interruptions, delays, data issues, or actions of independent healthcare providers.
To the fullest extent permitted by law, Science&Humans and its team (including directors, employees, contractors, and partners) are not liable for any direct, indirect, incidental, or consequential damages arising from your use of the site or services.
Indemnification
You agree to protect, defend, and hold harmless Science&Humans and its affiliates, team members, contractors, and partners from any claims, losses, damages, or legal fees that arise from:
your use of our website or services
your violation of these Terms and Conditions
your infringement of any rights of another person or organization
This means that if your actions cause a legal issue for Science&Humans, you’ll be responsible for covering any costs or damages.
Severability
If any part of these Terms and Conditions is found to be invalid, illegal, or unenforceable, the rest of the agreement will still remain in full effect.
We’ll adjust the unenforceable part as needed to reflect the original intent while staying within the limits of the law.
Termination
Either you or Science&Humans may end this agreement at any time. You may terminate by stopping use of the website and services. We may terminate your access if you violate these Terms or misuse the platform.
Even after termination, any obligations or rights that were created before termination—like payment responsibilities or legal protections—will still apply.
Even after termination, any obligations or rights that were created before termination—like payment responsibilities or legal protections—will still apply.
Entire agreement
These Terms and Conditions, along with our Privacy Policy and any other posted legal notices, make up the entire agreement between you and Science&Humans.
If we don’t enforce a part of this agreement, it doesn’t mean we’re giving up that right in the future.
If any other agreement or policy conflicts with this one, these Terms will take priority unless stated otherwise.
If we don’t enforce a part of this agreement, it doesn’t mean we’re giving up that right in the future.
If any other agreement or policy conflicts with this one, these Terms will take priority unless stated otherwise.
Governing law
These Terms and Conditions—and any related agreements or services—are governed by the laws of Canada.
By using this site, you agree that any legal matters will be handled under Canadian law.
By using this site, you agree that any legal matters will be handled under Canadian law.
Contact information
If you have any questions about these Terms and Conditions, feel free to contact us:
Email: support@scienceandhumans.com
Phone: 1-877-286-6635
Phone: 1-877-286-6635
